Privacy Policy

REYES TAX SERVICES LLC
Effective Date: January 1, 2026

Reyes Tax Services LLC (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

• Name
   
• Email address
   
• Phone number
   
• Physical address
   
• Payment information when you make a purchase or request a quote
   
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
   

• IP address
   
• Browser type and device information
   
• Website usage patterns and analytics
   
• Cookies and similar technologies
   

• Records of inquiries and service requests
   
• Appointment details and preferences
   
• Service history and feedback
   

We use collected data for:

• Providing and improving our services
   
• Processing transactions and payments
   
• Communicating with you regarding inquiries, appointments, and service updates
   
• Enhancing website functionality and user experience
   
• Ensuring security and fraud prevention
   
• Maintaining records of communication preferences and consent
   

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

• You will only receive messages if you have explicitly opted in
   
• We maintain timestamped records of all opt-in actions
   
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
   

• You may cancel SMS notifications at any time by replying “STOP”
   
• You will receive a final confirmation message
   
• No further messages will be sent unless you re-opt in
   
• All opt-out requests are processed immediately
   

• Message frequency varies based on your interactions with our business
   
• Messages are directly related to services you requested
   
• Promotional messages are only sent with specific consent
   

• Reply “HELP” for assistance
   
• Or contact us at info@reyestaxllc.com
   
• Customer support is available during regular business hours
   

• Message and data rates may apply
   
• Carriers are not liable for delayed or undelivered messages
   
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
   

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors for support services (such as SMS delivery or customer service) is permitted. All other use cases exclude text messaging originator opt-in data and consent, which will not be shared with third parties.

We implement strict safeguards to protect SMS opt-in information and consent records.

We do not sell, rent, or trade personal information.

Service Providers:

• Payment processors
   
• Appointment scheduling providers
   
• SMS aggregators solely for message delivery
   
• All providers are contractually obligated to maintain confidentiality
   

Legal Compliance:

• When required by law or legal process
   
• To protect our legal rights
   

Business Transfers:

• In the event of a merger, acquisition, or sale of assets
   
• Data remains protected under this policy
   

All categories above exclude text messaging originator opt-in data and consent, except for authorized SMS delivery providers.

We maintain reasonable security measures including:

• Encryption of sensitive data
   
• Secure access controls
   
• Regular system monitoring and updates
   
• Employee data-protection training
   
• Breach notification procedures
   
• Secure backups and disaster recovery plans
   

While no system is 100% secure, we use commercially acceptable methods to protect your information.

We use cookies to:

• Analyze website traffic
   
• Remember user preferences
   
• Improve site functionality
   
• Measure service effectiveness
   

You may disable cookies in your browser settings, though some features may be limited.

You have the right to:

• Access, update, or delete your personal information
   
• Unsubscribe from emails
   
• Opt out of SMS by replying “STOP”
   
• Request details about data processing
   
• Withdraw consent at any time
   

To exercise your rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Reyes Tax Services LLC.

We may update this policy periodically. The most current version will be posted on our website with the updated effective date.

If you have questions about this Privacy Policy, please contact us at:

Reyes Tax Services LLC
Phone: 213-798-1701
Email: info@reyestaxllc.com
Website: https://www.reyestaxpro.com

By using our website and services, you consent to this Privacy Policy.